Customer Service Coordinator

• Supervise and coordinate after-sales support activities to ensure customer satisfaction.


• Monitor and improve after-sales processes to enhance efficiency and effectiveness.


• Resolve customer issues and complaints in a timely and professional manner.


• Collaborate with internal departments to ensure seamless service delivery.


• Train and mentor team members to maintain high service standards.


• Prepare and present reports on after-sales performance metrics.


• Identify opportunities for process improvements and implement solutions.


• Ensure compliance with company policies and industry standards.

Work in an international environment with a high-quality product.Nowa Wieś Wrocławska

• Proven experience in customer service or after-sales roles within the industrial or manufacturing industry.


• Strong leadership and team management skills.


• Excellent problem-solving ...