Customer Service Engineer

Human Castle LLC · Erie County, New York, United States

Location
Erie County
Job Type
Full-time
Posted
July 04, 2026

Job Description

Human Castle is supporting a global capital equipment manufacturing company in the acquisition of a Customer Service Engineer. This exciting role is a permanent-hire position which comes with one of the best benefits packages in the area and includes dual yearly bonuses.

Key Details:-Coordinate/support repairs and services of capital equipment valued in the multi-millions of dollars-Execute expertise on equipment and maintain vendor relationships-Spearhead equipment rebuild/refurbishment activities for clients-Work hand-in-hand with Strategic Account Managers-USE SAP to manage projects, materials, parts and more-Support global Customer Service teams-Support Business Development and Sales teams-Leading or supporting capital equipment upgrade projects-Handle warranty processing

Required:-Associate's Degree in Engineering or related-2 years of experience in Engineering related field

Preferred:-Bachelor's Degree in Engineering or related-Experience supportin...

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