Customer Service Executive - DP World - Dubai, UAE

Customer Service Executive at DP World in Dubai, UAE will manage client communications and service requests across logistics and commercial operations, ensuring high service standards, timely resolution of issues and strong customer satisfaction within the supply chain environment.

Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Customer Support-Client Care
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

• Act as the primary contact for customers through phone, email and face-to-face interactions
• Handle inquiries, service requests and complaints professionally while meeting defined service level agreements
• Coordinate with internal departments to resolve customer queries and service requests within agreed KPIs
• Prepare and issue NOCs, Ejari certificates, official letters, circula...