Customer Service Executive

Confidential · durban, kwazulu natal, South-Africa

Location
durban
Job Type
Full-time
Posted
June 05, 2026

Job Description

WE’RE HIRING!

CUSTOMER SERVICE EXECUTIVE (HEAD OF DEPARTMENT)

Office-Based Role | Durban



Our client, a well-established company in the FMCG sector, is seeking a highly organised, results-driven Customer Service Executive to lead their customer service department.

This is an excellent opportunity for someone who is hands-on, customer-focused, and thrives in a fast-paced environment, where relationship building, service excellence, and leadership are key to success.



What we're looking for:

- Proven experience in the FMCG industry (food manufacturing advantageous)

- Previous team leadership / supervisory experience

- Strong organisational and planning skills

- Ability to manage daily customer interactions and build relationships

- Confident in upselling and driving customer retention

- Excellent communication and interpersonal skills

- High attention to detail and ability to multitask effec...

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