Customer Service Executive - Export & Import

Job descriptions:
Service both existing and new customers by attending to their requests and ensuring high levels of customer satisfaction
Follow up and manage day-to-day shipment.
Prepare quotation when applicable.
Coordinate and liaise with overseas agents for smooth shipment handling.
Follow up with vendors to ensure timely receipt and processing of invoices
Handle inquiries from agents and provide quotations for door delivery shipments (DDU/DDP/DAP) for Import & Export.
Assist with operational tasks as directed by the supervisor
Track job progress and coordinate with relevant departments to ensure timely job completion, including daily and monthly reporting
Maintain an organized documentation and filing system for all transactions and communications.
Requirement:
Candidate must possess at least a Diploma or an equivalent qualification
Minimum of 2 years’ relevant experience in Customer Service or Administration
2 to 3 years’ worki...