customer service executive

What requirements you'll need to be eligible

• 3–5 years of experience in sales coordination, order fulfilment, or customer service roles, ideally in a regional or multi-country environment.

What you'll be doing on the job

• Act as the primary interface between customers and internal teams , ensuring seamless execution of orders, delivery schedules, and customer requirements
• Support key B2B accounts with ongoing transactions, including forecast alignment, order fulfilment, and delivery coordination
• Manage dynamic customer requirements (“push & pull”) , balancing customer expectations with operational and inventory constraints.
• Serve as the main point of contact for customer enquiries , providing timely and accurate updates on order status, delivery timelines and product availability.
• Build and maintain strong working relationships with key customers (B2B environment) ...