Customer Service Executive (Mandarin / Cantonese speaking, 21k-22k, TIER 2 visa sponsor, Wholesale)

Role Purpose

A great opportunity has emerged for a professional customer support supervisor to handle the day-to-day processing of customer accounts while ensuring proactive coordination both internally and externally. Developing working partnerships with main supply chain contacts for the client.

What we need from you

• Previous experience in a customer service role, preferably with wholesale food retail.
• Working knowledge of Microsoft Office.
• Cross-cultural communication experience.
• Good customer centre related software operation skills and related resource planning tool.
• Fluent speaker and writer in English, Mandarin and Cantonese.
• Excellent relationship-building abilities.
• Good project management and time management abilities.
• Comfortable looking at and acting on data.
• Capability to take ownership and operate under strict deadlines.
• A passion for all things food.
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