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Customer Service Executive

Mannitab Pharma Specialities Private Limited · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Full time
Posted
June 14, 2026

Job Description

Collaborate closely with the GTM team to build and deepen relationships with key customer stakeholders—not only for efficient order management but also to stay informed about future demand forecasts. Additionally, nurturing these relationships will facilitate smoother collection follow-ups Managing and ensuring OTIF achievement. End-to end Order to Cash process, receiving purchase orders, PO acknowledgements, SO creation, Managing SO dates, invoicing and follow up for payments.

  • Planning of dispatches, End-to end co-ordination with warehouse team on packing and dispatches.
  • End-to end co-ordination with transporters for executing dispatches.
  • Invoicing in ERP, ensuring GST compliances of E-invoicing and e-way bills.
  • Regularly following up with customers to ensure collection of dues in time. Involving GTM in case of need for escalation.
  • Ensuring to follow SOP for any rejection/damage as reported by customer and to document the approvals before pass...

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