Customer Service Executive

OMRON Group · petaling jaya, selangor, Malaysia

Location
petaling jaya
Job Type
Full-time
Posted
June 06, 2026

Job Description

OMRON Corporation

OMRON is committed to creating new social values and has a strong presence in the APAC region focusing on Industrial Automation, Healthcare, and Device & Module Solutions.

Job Responsibilities

  • Input, verify and confirm customer orders and forecast.
  • Handle customers' enquiries and process orders and monitor delivery status to ensure resolution to customer satisfaction.
  • Liaise with factories to ensure that our requests for supplies are met.
  • Liaise and coordinate shipping efforts between customers, Omron NSC, factories, warehouse and third party suppliers.
  • Provide daily administration support duties including updating of reports, documents, controls and filing.
  • Ensure timely reporting and monitoring of inventory and backlog status.
  • Monitor customer's billing and conduct frequent credit checks to ensure that credit facilities granted to customers are in line with company po...

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