Location
singapore
Job Type
Full-time
Posted
June 30, 2026
Job Description
Job Overview
- Industry/ Organization Type: Supply Chain
- Position Title: Customer Service Specialist
- Working Location: Tampines (Transport Provided)
- Working Hours: 5 Days, Monday – Friday (8am – 5pm)
- Salary Package: Basic Salary
- Duration: 6-Months Contract
- Process and fulfill orders promptly and accurately, from receiving to delivery.
- Respond and follow up to customer inquiries, feedback, and orders.
- Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
- Manage documents like certificates of analysis/compliance and inspection statuses.
- Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
- Create, collect and manage sales data, customer con...
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