Customer Service Executive|Funeral Industry

Geylang Bahru

8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)

Basic Up to $3,000 per month + VB + On Duty Incentive

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)