Customer Service & Experience (Maternity Leave)

At IDEMIA Secure Transactions you will help build technologies that secure billions of essential

transactions every day and experience the great responsibilities that come with it.

Join a company built on trust, transparency and accountability, committed to reducing its impact, protect the environment, support local populations, and bring positive changes to society.

Join the journey of a unique tech company.

Location: Bogota 96 (Hybrid)

Type of contract: Temporary (due Maternity Leave)

You will be responsible for managing day-to-day customer interactions, ensuring efficient service, timely solutions, and high customer satisfaction, while supporting commercial and operational processes.

Key responsibilities

• Serve as the primary point of contact for customers, handling inquiries, requests, and complaints with a strong service mindset.
• Ensure timely and accurate processing of c...