Customer Service, Export Specialist Latam

Job Title:
Customer Service, Export Specialist LATAM
Summary:
In this role, you are the main point of contact for customer support. You will provide excellent customer service to external customers and distribution partners using your business, product, and order process knowledge.
You will work with departments like supply chain, logistics, and quality. You will support sales and customers to meet their expectations and improve customer satisfaction, contributing to the business's profitability.
Responsibilities Include:
Order to Cash
- Business Segments designated.- Managed the order process from order entry to cash specialized for ocean and air shipment. Handle all export process documents as: Incoterms, Proforma invoices, booking notifications, draft Bill of lading, Consignee and notify, advice booking notification, certificates of origin, invoice breakdown, packing list, certificate of analysis, global track and trace, airwaybill, telex release, etc.- Receives...