Customer Service Flex Representative Role

Become a Customer Service Flex Representative at Hertz, focusing on enhancing customer experience and satisfaction. Utilize your skills to provide outstanding service and address customer needs effectively.
This part-time role involves consulting with customers, maximizing rental opportunities, and upselling products and services to enhance their experience. You'll support daily operations, including vehicle management and maintaining rental agreement files, while ensuring that every customer interaction is memorable.
Key Responsibilities:
• Consult with customers on their rental needs
• Perform cleaning and maintenance duties for vehicles
• Market and upsell additional rental services
• Assist customers with inquiries in-person or over the phone
• Keep rental agreements updated and manage billing processes
Requirements:
• High School Diploma or equivalent
• Must be 20 years or older
• Valid driver's license and proficient in computer use
• Strong co...