Customer Service Intern (Mexicali)

Location: MEXICALI, Mexico

• Understanding of the job and applies knowledge and skills to complete assigned tasks. Maintains customer inquiries, including correspondence concerning sales order status, order changes and billing/receivables questions.
• Generates and distributes orders and quotes summaries when required.
• Ensure export policies and procedures compliance including license applications, proper export classification on the sales order and customer denied parties screening.
• Work with Finance to process customer invoices.
• Work with Inventory Planning and Shipping to create and facilitate deliveries ensuring customer requirements are met.
• Create and maintain special tracking and customer reports.

• Collaborate and build networks within Integral Asset Management, Global Trade, Finance, Sales, etc.
• Understand Service Level Agreements to prioritize...