Customer Service Interviewer / UP$3.3K

Salary: UP $3,300 per month

• Office Location: Central - Newton/Clarke Quay area (Mostly Islandwide due to field visit)
• Working Period: 1 year (renew or extend depending on project requirements)
• Working Days: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, and input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor