Job Description
Labcorp is seeking a Specimen Problem Resolution Specialist to join our team atinPhoenix, AZ.
Work Schedule: Monday- Friday 8:00am-5:00pm
Job Responsibilities:
Act a liaison between the lab, clients, and patients.
Resolve internal & external customer requests via calls, instant messenger & email communications
Communicates with customers in respectful and professional manner.
Work in multiple databases to research complex issues and questions.
Provide customer education and information as needed.
Review test forms for accuracy and report any discrepancies.
Prepare and triage specimens for analysis.
Accurately identify and label specimens.
Pack and ship specimens as necessary.
Prepare and store excess specimen samples.
Minimum Qualification
High School Diploma or GED equivalent ...
Ready to Apply?
Submit your application for Customer Service Lab Support at LCA Lab. Corp. of America
Apply Now