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Customer Service Liason

Addison Group · Salt Lake City, Utah, United States

Location
Salt Lake City
Job Type
Contract
Posted
June 14, 2026

Job Description

Job Title: Customer Service Liaison


Location: Salt Lake City, UT


Compensation: $19-$25/hr


Benefits: This position is eligible for medical, dental, vision, and 401(k).

Job Description:


Provide excellent customer service by communicating with customers and internal sales teams while managing every aspect of the customer order lifecycle. This role supports assigned sales representatives and acts as a liaison between customers, sales, and operations to ensure timely and accurate order fulfillment.

Key Responsibilities:

  • Receive and process customer orders, coordinate purchase order details, and enter orders into the ERP system
  • Answer incoming customer calls and respond to inquiries related to pricing, order status, shipments, tracking, credits, scheduling, cancellations, adjustments, quotes, and warehousing
  • Prepare and review open order reports with sales representati...

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