Customer Service Manager (AOG)

Safran · garden grove, ca, United-States

Location
garden grove
Job Type
Full-time
Posted
June 14, 2026

Job Description

Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.


Join our first-class team to reinvent in-flight experience. In the role of Manager, AOG Sales Support, you'll play a pivotal part on our Customer Service team. The AOG Sales Support Manager is responsible for overseeing the Customer Service Representative Team for AOG and ensure timely, accurate order processing and responding. The AOG Sales Support Manager will manage and track approved customer RFQ, orders and billing, as well as, work closely with the Supply Chain team and Program Management organization to address and resolve any order issues. This job reports to the Sales Support Director


This position contributes to our vision by:

•Ensure the team processes internal and external customer purchase orders and requests in a timely manner

•Review customer orders (EDI, web portal based, e-mail) for accuracy

•Proactively i...

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