Customer Service Manager / Assistant Manager (Transportation)

Cogent Holdings Pte Ltd and its subsidiaries started providing point-to-point cargo transportation with a small fleet of trucks in the 1960s. Today it has grown into one of Singapore's leading logistics management service providers and a highly regarded company with a broad-based clientele that ranges from large local companies to multinational companies.

Lead a team of customer service staff in the Transportation Department at our subsidiary company SH Cogent Logistics Pte Ltd, to handle customer enquiries and liaise with customers to ensure all job requirements are met.

• Lead a team of customer service staff
• Attend to major customer enquiries and liaise with customers to ensure all shipping and trucking job requirements are captured
• Perform trucking job creation when necessary
• Monitor and liaise closely with Operations Team on execution of jobs received
• Monitor job and ...