Customer Service Manager at Walmart Canada

Enhance your retail expertise with Walmart Canada as a Customer Service Manager. This role centers on leading front-end operations while ensuring exceptional customer service and compliance.
Located in Lac-Megantic, QC, Walmart Canada seeks a Customer Service Manager to oversee front-end activities. Key responsibilities include managing associate workflows, addressing customer concerns, and providing comprehensive training on company procedures. Focus will also be on maintaining operational standards and compliance with safety regulations.
Key Responsibilities:
• Ensure adherence to safe work processes and emergency protocols
• Address customer and associate concerns, offering guidance
• Monitor Front End associates and coordinate their breaks
• Train associates on company systems and procedures
• Oversee transactions, ensuring compliance with company guidelines
Requirements:
• Ability to manage front-end operations smoothly
• Skills in training and guidin...