Location
Boston
Job Type
Full-time
Posted
June 13, 2026
Job Description
The Customer Service Manager Defines and implements service operations strategies, ensuring alignment with corporate objectives and driving excellence in service delivery across all business units.
**Your role:**
+ Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.
+ Drives transformational changes in service operations by enforcing our service delivery plan that address complex operational challenges and deliver significant improvements in efficiency and effectiveness.
+ Establishes and enforces rigorous standards for quality, compliance, and regulatory adherence across all service operations, ensuring that all processes meet the highest legal and operational requirements.
+ Supports strategic account planning by contributing service insights and identifying new opportunities to enhance customer experience....
**Your role:**
+ Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.
+ Drives transformational changes in service operations by enforcing our service delivery plan that address complex operational challenges and deliver significant improvements in efficiency and effectiveness.
+ Establishes and enforces rigorous standards for quality, compliance, and regulatory adherence across all service operations, ensuring that all processes meet the highest legal and operational requirements.
+ Supports strategic account planning by contributing service insights and identifying new opportunities to enhance customer experience....
Ready to Apply?
Submit your application for Customer Service Manager - Boston, MA at Philips
Apply Now