Customer Service Manager — Data-Driven Finance

Gratitude Philippines · manila, metro manila, Philippines

Location
manila
Job Type
Full-time
Posted
June 05, 2026

Job Description

A leading financial services provider in Manila is looking for a CSD Manager to enhance client service delivery and operational efficiency within the Contact Centre. The ideal candidate will have over 5 years of experience, including specific expertise in data-driven decision-making and client services. This role includes managing key service processes and collaborating with various teams to ensure exceptional service experiences. Strong leadership in contact centre environments and expertise in technologies like Salesforce are essential.
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