Customer Service Manager

Customer Service Manager (Part Time)
Temporary role to start ASAP for 3-6 months
£24.87 per hour
Location: Histon
Hours per week: 17.5 - can be worked to suit you but much be on site in Histon

Join Our Client as a Customer Service Manager and lead a dynamic team in delivering exceptional customer experiences. Operating within the community housing sector, Our Client is renowned for fostering a supportive and innovative environment that values growth, collaboration, and community impact. 

In this strategic role, you will oversee a team responsible for frontline customer interactions, ensuring issues are resolved promptly and service standards are consistently met. This part-time position offers flexibility, with 17.5 hours per week, tailored to fit your schedule, while working on-site to maintain close team engagement.

Key responsibilities include:

Leading and motivating the customer service team, including Advisers and Lettings Co-ordinat...