Job Description
Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Reporting to the Director, Program Management, the Customer Service Manager is responsible for leveraging data analysis and process flow examinations to identify failures, adherence gaps, and improvement opportunities. Maintains high customer satisfaction by providing problem‑solving resources and effectively managing a customer service team.
Customer Service Manager – Guadalajara, North Campus
What a typical day looks like:
- Accomplishes customer service objectives by recruiting, selecting, onboarding, train...