Location
Sydney
Job Type
Full-time
Posted
November 29, 2022
Job Description
We have an exciting opportunity for a **Customer Service Manager** to join our _Abbott Medical Division based_ in our **Macquarie Park** Office.
Reporting to the _Head of Supply Chain_ , you will lead a small team of customer service representatives, manage all sales order processing, issue investigation to resolution, as well as credit and invoice management.
**Main responsibilities are, and not limited to:** + Managing the customer service team and processes to ensure highest levels of customer satisfaction, efficiency and compliance; including hands-on management of day-to-day orders, with a focus on complex orders + Assisting with the development and maintenance of applicable expenditure budgets + Implementing improvements and changes in order processing for efficiency and scale + Investigating and resolving issues related to order processing, shipping and handling + Collaborating with the logistics function to ensure order fulfilment through various channels ...
**Main responsibilities are, and not limited to:** + Managing the customer service team and processes to ensure highest levels of customer satisfaction, efficiency and compliance; including hands-on management of day-to-day orders, with a focus on complex orders + Assisting with the development and maintenance of applicable expenditure budgets + Implementing improvements and changes in order processing for efficiency and scale + Investigating and resolving issues related to order processing, shipping and handling + Collaborating with the logistics function to ensure order fulfilment through various channels ...