Location
Australia
Job Type
Full time
Posted
June 07, 2026
Job Description
- Based in Brisbane City - Customer Service Officer
- Ongoing growth opportunities with leading Finance company
- Good salary on offer
Are you passionate about delivering outstanding customer service and building strong customer relationships?
In this role, you will be the first point of contact, assisting with enquiries relating to home loans and car loans while providing a seamless and positive customer experience. You will play a key role in customer retention, identifying opportunities for additional products and services, and ensuring every interaction reflects professionalism and care.
Working within a fast-paced contact centre environment, you will:
- Provide exceptional support to customers
- Handle inbound customer calls while achieving service level and customer satisfaction targets
- Assist customers with loan enquiries including payouts, discharges, additional lending and further advances
- Build...