Customer Service Officer

Public Sector People are partnering with a local government organisation to recruit for an Customer Service Officer.
  
Contract: 6 months | Immediate Start
Hourly Pay Rate: $37.59 p/h + Super
  
Responsibilities: 

• Deliver high-quality customer service to Kids’ Early Learning (KEL) customers by actively listening to enquiries, understanding individual needs and resolving issues to achieve positive outcomes for both customers and KEL.
• Provide day-to-day administrative support to KEL, ensuring documentation, processes and record-keeping align with regulatory requirements and Council-approved policies and guidelines.
• Support the effective operation of the service by following established procedures and contributing to continuous improvement in customer service and administration practices.
• Comply with the NSW Work Health and Safety Act 2011, Work Health Safety Regulation 2017 and Council’s Work Health and Safety (WHS...