Customer Service Officer (Cashier)

AXA Group · hong kong, hong kong, Hong Kong

Location

hong kong

Job Type

FULL_TIME

Posted

June 20, 2026

Job Description

  Responsibilities:  
 Provide E2E payment service to agency/customer with strong customer mindset
 Handle premium collection (including cash, card and cheque payment, direct bank in...)
 Perform verification and AML review (such as large payment transactions)
 Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purpose
 Resolve enquiry related to payments with our agency/customer by all means ( counter, email)
 Work rotation at different locations of Cashier Centre may be required when necessary
 Willing to work overtime and under pressure especially during month-end / lapse cycle and campaign periods to support new business growth
 Cooperate with team members and others to achieve desired results and support business needs
 Support other daily administration duties when necessary
  Qualifications: 
  graduate or abov...
        

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