Location
Durban
Job Type
Full-time
Posted
June 24, 2026
Job Description
We're Hiring: Customer Service Officer in Durban
Job Title: Customer Service Officer
Seniority Level: Entry Level (up to 2 yrs exp)
Region: KwaZulu Natal
Type: Permanent
Duties and Responsibilities:
- Manages the sales order management functions to support order to cash process
- Continuous enhancement of customer experience; identifies gaps and provides workable solutions
- Exemplifies care, trust, courage, and simplicity for mutual benefit with customers
- To be the 'face' of the client within the supply chain function - Primary supply chain contact for the customer
- To provide a quality service to external and internal customers, through the departmental procedures, and provide the link for the communication flow between internal stakeholders and external customers
- Ownership of the pricing claims process from investigation whether invalid or inv...