Customer Service Officer

Clancy · Exeter, England, United Kingdom

Location
Exeter
Job Type
Full-time
Posted
July 02, 2026

Job Description

We are easy to do business with!

That’s why we need people like you; friendly and approachable, with excellent attention to the details who can help us support our customers.


We have an opportunity for a Customer Service Officer to join our team, working with our client South West Water. This is a key role within the customer operations function, focused on delivering a high level of service to customers, managing enquiries effectively, and supporting the smooth progression of works.


You’ll work closely with internal teams and stakeholders, playing an important part in ensuring customers are kept informed, issues are resolved efficiently, and all interactions are handled with professionalism and care.


Here are some of the activities you will be involved in…

  • Responding to customer enquiries and requests across a range of communication channels, including phone and email

  • Identifying customer issues and working to re...
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