Customer Service Officer

GFG-Alliance · Hexham, New South Wales, Australia

Location
Hexham
Job Type
Full-time
Posted
June 14, 2026

Job Description

Join a 6 AFR BOSS Best Places to Work Gold Winner and 6 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild Recycling business.


The Administration Assistant / Customer Service Officer contributes to the success of the InfraBuild Recycling business by providing excellent customer service to ensure customer service standards are met, while assisting the Operations team in achieving growth in intake and gross margin in line with business plans.

The role is primarily responsible for general accounts management, training records and maintenance orders. The role will backfill the other Customer Service Officer role in the team to cover periods of leave.

What you will be doing:

  • Develop and maintain customer relationships through service excellence

  • Processing EFT payments

  • Set up new accounts as required

  • Provide efficient cus...
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