CUSTOMER SERVICE & OPERATION EXECUTIVE (KL)

Job Responsibilities

• Respond promptly to internal & external client inquiries.
• Assist clients & trainers with training arrangements.
• Address client concerns and complaints in a timely and professional manner.
• Build strong relationships with clients and foster loyalty.
• Maintain accurate records of client interactions, inquiries, and resolutions.
• Coordinate with internal departments & trainers to ensure a smooth client experience.
• Assist with marketing and promotional activities as needed.

Job Requirements

• Strong interpersonal and problem‑solving abilities.
• Proficient in computer applications (MS Office).
• Ability to multitask and prioritize tasks effectively.
• Customer‑oriented mindset with a focus on delivering exceptional service.
• Possess own transport.

Required Skills

• Expert‑level proficiency in Laravel, ReactJS, and React...