Location
brampton
Job Type
Full-time
Posted
June 15, 2026
Job Description
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for every customer. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products and services to assist customers effectively.
- Handle customer complaints with empathy and professionalism, working towards resolution.
- Perform data entry tasks to maintain accurate customer records and documentation.
- Identify opportunities for upselling additional products or services that meet customer needs.
- Collaborate with team members to improv...