Customer Service Rep. I (Xico)

Customer Service Representative I (Mexico City)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Responsibilities

• Reception, handling, and management of requests from customers of both franchises.
• Attention to all commercial representatives of both franchises.
• Monitoring of product prices and ensuring the price is updated.
• Receive the order of the consignment, process it, and generate the replacement.
• Ensure the correct billing of all consignments received and correct ringing.
• Upload Alcon's invo...