Location
angeles
Job Type
Full-time
Posted
June 15, 2026
Job Description
Role
Customer Service Representative
Work Arrangement
Work from Office
Location
Philippines - Angeles (Pampanga)
Schedule
Night Shift
Job Description
We are seeking a dedicated Customer Service Representative to join our team. The role focuses on providing exceptional customer support by managing inquiries, resolving complaints, and promoting a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone and email promptly and professionally.
- Assist customers with product information, order placement, status updates, and shipment updates.
- Ensure shipping partners are given full & complete information and followed up to ensure timely customs clearance.
- Resolve customer complaints efficiently while maintaining a positive attitude.
- Document all customer interactions accurately within the CRM system.
- ...