Customer Service Representative

Bedard Ressources · Anjou, Quebec, Canada

Location

Anjou

Job Type

Permanent

Posted

June 05, 2026

Job Description

Tasks
 Handle customer requests received by phone, email, or fax, including pricing inquiries, documentation needs, and issue follow-ups.
 Draft and prepare quotes for representatives (m/f), ensure their approval, and send them to customers.
 Maintain and update representatives’ (m/f) price lists.
 Provide administrative support to representatives (m/f), the administrative department, and company management.
 Rotate with other team members to answer incoming calls and ensure proper routing of communications.
 Forward any customer-related issues to the appropriate departments, including complaints, billing errors, or delivery delays.
 Perform any other related duties as required.
 If you are ready to take on new challenges, we would love to meet you!
Advantages
 Group insurance starting on Day 1 (70% – 30%)
 3 weeks of vacation after 1 year
 5 sick days...
        

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