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Customer Service Representative at Daggo Africa

Confidential · Ghana, Ghana, Ghana

Location
Ghana
Job Type
Full-Time
Posted
June 21, 2026

Job Description

Roles & Responsibilities:


Responding to customer calls on our Company line.


Responding to customer inquiries on our WhatsApp and recovering failed orders through follow-ups.


Taking stock of products left with agents all over Africa.


Monitoring social media and responding to messages on ads.


Suggesting new ways to promote company offerings and reach consumers.


Building a social media presence by maintaining a solid online presence.


Managing our online communities to ensure respectful and appropriate engagement.


Responding to comments on each of our online accounts.


Copy & paste inquiries & leads from social media into our Automated CRM System.


Qualifications

  • At least 1 – 3 years of relevant work experience

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

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