Customer Service Representative

Innova Solutions has a client that is immediately hiring for a Customer Service Representative. 


Position type: Full-time – Contract

Duration: 12 Months

Location: Atlanta, GA





As a Customer Service Representative, you will:

Responsible for answering telephone call inquiries.

Responsible for researching and resolving complaints to ensure customer retention and satisfaction.

Maintain support for Virtual Support Center to issue loaner devices (to avoid departure delays), trouble shoot operating system and application issues, track and document device compliance and provide in-the-moment support from a myriad of categories.

The ideal candidate will have:

Required 8+ years’ experience.

Preferred Skills & Qualifications:

Airline domain experience.

Qualified candidates should ...