Customer Service Representative

Job Title: Customer Service Representative
Job Description
This customer-facing role combines customer service and project coordination for standard products, managing the full process from quotation and order entry through to scheduling, logistics and delivery. You will handle incoming customer calls, respond promptly to enquiries, and maintain accurate data entry while supporting internal business units with clear and timely feedback. As an entry-level position requiring a minimum of 1 year’s experience, this role focuses on building strong customer relationships within a defined market base in line with established standard operating procedures.
Responsibilities

+ Act as a primary point of contact for customers, handling incoming calls in a timely, respectful and professional manner.

+ Prepare and issue quotations for standard products, ensuring accuracy and clarity for the customer.

+ Coordinate projects from opportunity through to delivery, incl...