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Customer Service Representative

Nexperia · Budapest, Budapest, Hungary

Location
Budapest
Job Type
Full time
Posted
June 04, 2026

Job Description

About The Role
The Customer Supply Representative (CSR) is the primary contact to Nexperia’s customers to ensure excellent levels of supply assurance, increasing both customer loyalty and sales potential. The role is responsible for handling and coordinating customer inquiries in the area of ordering, demand forecasting, shipping, billing issues, and complaints. The CSR is dedicated to a specific portfolio of (one or more) customers and responsible to develop a strong customer relationship.

This is your new job:

  • Process customer orders in SAP and ensure compliance and ensure compliance and controls including terms and conditions, allowed ship dates, and order change windows
  • Provide customers with prompt, early and accurate information regarding status of orders, supply, issues, and complaints
  • Pursue the customer for increased order coverage where gaps exist compared to lead-time, forecast or contract data
  • Resolve customer c...

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