Customer Service Representative - Call Center - Abu Dhabi, UAE

First Abu Dhabi Bank · al ruways industrial city, abu dhabi emirate, United-Arab-Emirates

Location
al ruways industrial city
Job Type
Full-time
Posted
June 20, 2026

Job Description

Customer Service Representative - Call Center - Abu Dhabi, UAE

Position Overview

First Abu Dhabi Bank (FAB) is seeking a Customer Service Representative to join its call center team in Abu Dhabi. The role focuses on providing accurate information, resolving customer issues, and delivering high-quality service while ensuring compliance with the bank's policies and standards.

Job Details

  • Location: United Arab Emirates
  • Location: Abu Dhabi
  • Industry: Banking / Mortgage
  • Function: Customer Service
  • Salary: monthly (Market estimated)
  • Gender: Any
  • Candidate Nationality: UAE Nationals only (Valid family book required)
  • Candidate Preferred Location: Any
  • Job Type: Full-time

What You'll Do

  • Handle inbound and outbound calls to resolve customer queries and complaints within defined guidelines
  • Ensure customer satisfaction by providing timely solutions a...

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