Customer Service Representative

Your NewpanyA well-established organization operating within the home improvement and customer engagement space is seeking multiple Customer Service Representatives to support increased demand during a busy season. This organization provides contact centre support for businesses across North America, delivering high-quality customer service and lead management in a fast-paced environment.Your New RoleAs a Customer Service Representative, you will be responsible for handling a high volume of inbound customer calls while also following up on warm leads. You will act as the primary point of contact for customers, ensuring a positive experience while booking appointments and resolving inquiries efficiently.This is a fully remote role for Ontario-based candidates, operating within scheduled shifts between 8:00am and 10:00pm Monday to Friday, and 10:00am to 8:00pm on weekends. Candidates are required to work one weekend day consistently, receiving a weekday off in return.Key...