Customer Service Representative (Cantonese Speaker)

Location

Megan Avenue 2 (Nearby MRT/ LRT)

Working Arrangement

5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day)

Job Summary

We're seeking enthusiastic Customer Service Representatives to join our team. The role supports the Hong Kong market, answering inquiries, resolving issues via phone and online, ensuring a great customer experience. Shift work is required; fresh graduates are encouraged. Experience may lead to senior roles.

What You Will Deliver

• Handle customer queries and logistics arrangements via phone and online platforms.
• Resolve customer concerns and complaints with a positive and helpful attitude.
• Maintain professional customer service, creating a great experience for customers.
• Assist Team Leaders in senior positions.
• Participate in shift-based work schedules.

Who You Are

• Proficient in spoken and written...