Location
cebu it park
Job Type
Full-time
Posted
June 07, 2026
Job Description
Provide excellent customer service through various channels including phone, email, and chat.
Assist customers with inquiries, complaints, and issues in a professional manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance customer service processes and procedures.
Participate in training sessions to improve product knowledge and customer handling skills.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: 0–2 years (No experience required)
Skills and Competencies: Strong communication and interpersonal skills
Responsibilities and Duties: Ability to resolve customer issues efficiently
Qualities and Traits: Positive attitude and willingness to learn
Working Conditions: Must be able to work in a fast-paced environment
Assist customers with inquiries, complaints, and issues in a professional manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance customer service processes and procedures.
Participate in training sessions to improve product knowledge and customer handling skills.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: 0–2 years (No experience required)
Skills and Competencies: Strong communication and interpersonal skills
Responsibilities and Duties: Ability to resolve customer issues efficiently
Qualities and Traits: Positive attitude and willingness to learn
Working Conditions: Must be able to work in a fast-paced environment
Ready to Apply?
Submit your application for Customer Service Representative - CEBU IT PARK SITE at Metacom Business Outsourcing Solutions
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