Customer Service Representative

Description We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Service Representative. This position is ideal for someone who excels at managing client communication, keeping recurring work on schedule, and maintaining accuracy in a fast-moving office environment. You will play an important role in supporting customers, coordinating ongoing projects, and helping deliver a smooth experience from initial request through final completion.

Responsibilities:
• Manage recurring customer projects by organizing timelines, confirming details, and keeping work on track from start to finish.
• Serve as a primary point of contact for clients, responding to questions, providing status updates, and ensuring a positive service experience.
• Handle inbound and outbound communication related to orders, schedules, and project changes with accuracy and care.
• Prepare, review, and maintain job records, order information, and supporting do...