Customer Service Representative

Benefits:

• 401(k)


• 401(k) matching


• Employee discounts


• Paid time off


• Training & development

Benefits/Perks

• Competitive Compensation


• Paid Time Off


• Career Growth Opportunities

Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 

• Receive a high volume of inbound calls and emails 


• Identify the reason for the customer’s call, collect relevant ...