Job Description
Customer Service Representative
Company Overview
Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC), South Africa (FSCA) and United Arab Emirates (SCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over five million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary
Responding to clients’ inquiries via various means/channels in a timely manner, processing account applications in accordance with regulatory r...