Customer Service Representative | German and Dutch

Customer Service Representative | German and Dutch

Dordrecht, reference 2026-00745

Job description

As a Customer Service Representative, you will be the first point of contact for customers across various European markets, with a primary focus on German speaking customers. You will provide outstanding customer support via email, phone, and WhatsApp while ensuring a seamless customer experience throughout the purchasing journey.

Provide professional customer support via phone, email, and WhatsApp.

Assist customers with orders, deliveries, returns, and product related questions.

Deliver high quality service to primarily German and Dutch speaking customers.

Process orders and maintain accurate customer and order information.

Create and manage invoices and other administrative documentation.

Collaborate with internal teams to resolve customer issues efficiently.

Support cu...