Customer Service Representative

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Job Title : Customer Service Specialist

Role & responsibilities :

• Handle customer inquiries via phone.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction.

Preferred candidate profile :

• Experience: 0-3 years.
• CTC: ₹2.5 – 4LPA + Attractive Incentives
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effect...